Through its website www.palermoshuttle.it offers transfer services by minibus with capacity from 1 to 8 passengers. The type of service is that of the "door to door" shuttle transfer according to which, upon booking online at the www.palermoshuttle.it website, the customer purchases one or more seats (according to need and availability) on a specific shuttle, identified among those proposed according to the scheduled time of departure or arrival of the flight. The service will not be exclusive, therefore, most likely the transfer can be shared with other passengers.
1a. www.palermoshuttle.it RESERVES TO GUARANTEE THE SERVICE FOR RESERVATIONS MADE AT LEAST 6 HOURS BEFORE THE DESIRED DATE
to. When two or more persons are included in the same online booking, or when the online reservation is made on behalf of third parties, the person making the reservation (Client) will be treated as an agent towards the other members of the group ( Passengers) and, therefore, accept, on their behalf, the present conditions of service proposed by www.palermoshuttle.it.
b. When booking online, the customer declares and ensures that all data provided correspond to reality, are correct, complete.
c. The booking confirmation (Transport Voucher) is in effect the travel ticket. Via smartphone or Tablet, the Palermo Shuttle driver must be shown before each transfer. The "Booking Request", on the other hand, is not valid as a travel ticket.
d. It is the customer's responsibility to check that all the data entered during the booking phase are actually those chosen by himself. Any anomalies must be communicated via e-mail to the address email@example.com, before the service is performed.
is. It is the Customer's responsibility to provide a valid mobile phone number of at least one of the passengers, including any international prefix, for any eventuality, given that the departure time from the agreed pick-up places (pick-up) may vary in case of bad weather or heavy traffic or any other reason that affects the usual regular execution. In the event that the passenger does not have a mobile phone, the telephone number of the home or of the tourist accommodation at which the passenger is staying must be indicated. Any change in the pick up time will be notified by phone, text message and whatsapp. It is therefore the responsibility of passengers to check any messages received on the mobile phone by Palermo Shuttle. No reservations will be made in which no telephone contact was indicated. For pick-ups (pick-ups) to be made at the airport, please note that drivers are allowed to wait for passengers for a maximum time of 60 (sixty) minutes from the scheduled time of arrival. It must be the responsibility of the Customer and / or Passenger to note the telephone number of the assigned driver, in fact, in case of changes in schedules or possible delays of boarding for departure, to avoid the loss of the transfer, this delay must be promptly reported by telephone and the new scheduled arrival time must be communicated. In the event that there were delays in boarding or changes in schedules or other reasons that may cause the loss of the transfer without the Client and / or Passenger having previously contacted Palermo Shuttle or with the assigned driver , nothing will be refunded to the Customer and / or Passenger.
f. All payments made will be refunded only if canceled by Palermo Shuttle.
g. The Client's legal rights can in no case be denied or diminished.
h. These General Conditions are subject to the provisions of Italian law. For any dispute that may arise between the customer and Palermo Shuttle will be competent the Court of Trapani.
the. For each reservation received at Palermo Shuttle, the same undertakes to issue a receipt at the time of payment of the service. The data of the receipt of the tax receipt will be taken from the data entered during the booking process. For each reservation, the prices offered by Palermo Shuttle are not inclusive of VAT. For bookings made by third parties (eg Travel Agencies, Tour Operators, etc ...), if an invoice is requested, please report it and indicate the billing information in the notes field of the booking form.
If the customer has golf bags or bikes with them, for which a price supplement may be required, he will have to insert them in the appropriate spaces during the reservation. In case of non-communication Palermo Shuttle, or its suppliers, you can refuse to transport undeclared objects. loss or damage of the luggage. The forgotten luggage in the vehicle that has carried out the transport service will be delivered to the address communicated by the Customer at his own expense. Palermo Shuttle will do everything to satisfy any special requests indicated in the appropriate space by its customers, but it is not, however, obliged to do so. TRANSPORT. Smoking is not allowed on board the Palermo Shuttle vehicles and its suppliers. The drivers of Palermo Shuttle, and any of its suppliers, may refuse to carry anyone who may be under the influence of alcohol or drugs and / or whose behavior is considered threatening to the driver himself, to the vehicles or to the other passengers.c. It is not allowed to introduce alcoholic beverages or drugs into the vehicles used by Palermo Shuttle with the intention of consuming them. All Palermo Palermo Shuttle vehicles, and any of its suppliers, are regularly insured for civil liability towards third parties according to current legislation.CANCANCES, CHANGES, REFUNDS. The cancellation of the reservation can be made only by e-mail at firstname.lastname@example.org and will be confirmed, again by e-mail.b. If the customer does not receive the e-mail confirming the cancellation it is his responsibility to contact the offices of Palermo Shuttle.c. Any complaints and related reimbursement requests must be prevented in writing, by e-mail at the address email@example.com, within thirty days from the service.